Category Archives: Emotions

A New Tool for Working With Difficult People

High emotion is a standard part of mediation.  Clients and lawyers both can be emotional.  Working with these emotions effectively can save time in mediation, money over the long haul for the parties, and aggravation for clients and their families … Continue reading

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Negotiating with Difficult People, Lying and Apology

I am lucky.  Every 6 months for the last 10 years, I have been fortunate enough to attend excellent seminars for commercial mediators on really interesting topics.  Next week the International Academy of Mediators will meet in Napa Valley, California … Continue reading

Posted in Apology, Difficult People, Emotions, law, Lying, mediation, Settlement, Uncategorized | Tagged , , , , , | Leave a comment

Meet the Mediators

If you want to meet many of the most talented mediators in the world, come join us in Denver April 13-15, 2011.  I’m not kidding.  This is one of the best meetings of the year. I have always enjoyed the ABA … Continue reading

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Even David Brooks Gets It

Unbelievable.  David Brooks, you know, the economist who writes for the New York Times on subject matter such as politics and economics??  . . . The dry guy you see on Face the Nation?  He’s written a book about how the … Continue reading

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